Privacy Policy

Caskayd (“we”, “us”, or “our”) operates a creator discovery and influencer marketing platform that helps brands, agencies, and marketers find and analyze relevant creators. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights you have.

By accessing or using Caskayd, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the platform.

We collect the following categories of information:

• Account information: your name, business or agency name, email address, and password (stored in hashed form).
• Payment and billing information: plan selected, subscription status, transaction references, and billing details processed by our payment providers. We do not store full card numbers.
• Usage information: searches performed, campaigns saved, creators viewed, features used, and actions taken within the platform.
• Device and technical information: IP address, browser type, operating system, device identifiers, and approximate location derived from your IP address.
• Communications: messages you send us, including support requests and contact form submissions.

Where you connect a third-party account (for example, an email provider), we only access the data you explicitly authorize.

• To create, secure, and manage your account.
• To provide, operate, and improve the creator discovery experience, including search, matching, and analytics features.
• To process subscriptions, payments, and plan upgrades.
• To communicate with you about your account, service updates, and support requests.
• To detect, prevent, and address fraud, abuse, security incidents, and technical issues.
• To comply with applicable legal and regulatory obligations.

Caskayd analyzes publicly available information about creators, such as follower counts, posting activity, engagement signals, and public profile details. We process this information to provide discovery and analytics features. We do not sell personal information to third parties. If you are a creator and would like to request an update or removal of your information, please contact us using the details below.

Where required by law, we process personal information on the following bases: performance of a contract (providing the service), legitimate interests (improving and securing the platform), consent (where you have given it), and compliance with legal obligations.

We may share information with trusted third parties who help us operate the platform, including:

• Payment processors and subscription billing providers.
• Cloud hosting, infrastructure, and data storage providers.
• Analytics and error monitoring tools.
• Email and communication service providers.
• Professional advisers, and where required, law enforcement or regulators.

These providers are only given access to the information necessary to perform their functions and are obligated to protect it. We may also disclose information in connection with a merger, acquisition, or sale of assets, or where we believe disclosure is required by law.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookies through your browser settings, though some parts of the service may not function properly if you disable them.

We retain personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

We use commercially reasonable technical and organizational measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, update, delete, or restrict the processing of your personal information, to object to processing, or to request a portable copy of your data. To exercise these rights, contact us at the email below. We will respond within the timeframe required by applicable law.

Your information may be transferred to and processed in countries other than your own. Where we transfer personal information across borders, we take steps to ensure it receives an adequate level of protection consistent with this policy.

Caskayd is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you. Your continued use of Caskayd after any changes means you accept the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at jason@caskayd.com.